Retention feature page

Push and Email कैंपेन for लॉयल्टी ग्राहक

Send अभियान to लॉयल्टी ग्राहक by वॉलेट push, email, or both. Use one-off promotions, birthday offers, or automated win-वापस messages without a separate ग्राहक ऐप.

A डिजिटल स्टैम्प कार्ड should not go silent after the पहला जुड़ें. Once ग्राहक सहेजें the कार्ड and शुरू करें collecting स्टैम्प्स, the व्यवसाय needs a सरल way to remind them about रिवॉर्ड्स, promotions, birthdays, and वापसी-visit offers. That is where push-style वॉलेट updates and email अभियान become useful.

वॉलेट push-style updates Email अभियान Birthday and win-वापस flows Segment by visit behavior

कैंपेन at a glance

Channels
वॉलेट push-style updates, email अभियान, or both depending on the अभियान goal
Typical use cases
रिवॉर्ड-ready reminders, birthday offers, seasonal promotions, nearby nudges, and win-वापस messages after a gap in भेंटें
Best fit
Businesses with repeat traffic that want लॉयल्टी to keep working between भेंटें instead of ending at the स्टैम्प counter
Why teams use it
The same लॉयल्टी आधार can सपोर्ट promotions, reactivation, and follow-up offers without launching a separate ग्राहक ऐप
अंतिम अपडेट

What businesses usually use अभियान tools for

The point of अभियान tools is not to spam the ग्राहक list. The point is to send the right message at the moment when it can bring the ग्राहक वापस or help them finish the रिवॉर्ड loop.

01

One-off promotions for लॉयल्टी members

Announce a weekend offer, slow-day promotion, or limited product drop to ग्राहक who already joined the लॉयल्टी program and are more likely to वापसी.

02

Birthday रिवॉर्ड्स that feel personal

Use a birthday gift, voucher, or visit incentive to give ग्राहक a natural reason to come वापस around a meaningful date.

03

Win-वापस automation after missed भेंटें

If a ग्राहक has not returned for a set period such as 30 or 45 days, a रिमाइंडर or small offer can restart the habit before the व्यवसाय loses them completely.

04

रिवॉर्ड-ready reminders and follow-up nudges

कैंपेन can सपोर्ट the core स्टैम्प logic by reminding ग्राहक when they are close to a रिवॉर्ड or when a saved voucher is waiting to be used.

How push and email अभियान work in practice

The most effective सेटअप starts with a saved वॉलेट कार्ड and a सरल segmentation idea. From there, the व्यवसाय can send short direct reminders, longer email messages, or both depending on the अभियान type.

  1. स्टेप 1 01

    ग्राहक जुड़ें the लॉयल्टी program and सहेजें the वॉलेट कार्ड

    The अभियान layer works best after the व्यवसाय already has ग्राहक inside the लॉयल्टी flow through QR signup, direct links, or assisted ऑनबोर्डिंग.

    ग्राहक side
    The ग्राहक already has a saved कार्ड, रिवॉर्ड progress, or a record inside the लॉयल्टी program.
    व्यवसाय side
    The व्यवसाय starts with a real लॉयल्टी audience instead of sending broad untargeted messages.
    ग्राहक जुड़ें the लॉयल्टी program and सहेजें the वॉलेट कार्ड
  2. स्टेप 2 02

    The व्यवसाय chooses the right segment and message goal

    Common segments include new joiners, ग्राहक close to a रिवॉर्ड, inactive members who have not returned for a set period, and birthday ग्राहक.

    ग्राहक side
    The message feels more relevant because it matches a real stage in the लॉयल्टी journey.
    व्यवसाय side
    This keeps अभियान useful instead of treating every ग्राहक the same way.
    The व्यवसाय chooses the right segment and message goal
  3. स्टेप 3 03

    The अभियान goes out by वॉलेट push, email, or both

    Short urgent reminders often fit वॉलेट updates well, while email works better when the व्यवसाय wants more context, richer promotion details, or a longer explanation.

    ग्राहक side
    ग्राहक receive the message in the channel that best matches the type of रिमाइंडर or offer.
    व्यवसाय side
    The व्यवसाय can चुनें one channel or combine both when urgency and detail are equally important.
    The अभियान goes out by वॉलेट push, email, or both
  4. स्टेप 4 04

    The message leads वापस to the saved कार्ड, रिवॉर्ड, or वापसी visit

    The goal is not the message itself. The goal is to bring the ग्राहक वापस into the लॉयल्टी loop, reopen the वॉलेट कार्ड, or convert an inactive member into an active repeat visitor again.

    ग्राहक side
    The ग्राहक sees a साफ़ करें reason to revisit instead of receiving a disconnected generic ad.
    व्यवसाय side
    कैंपेन stay tied to real लॉयल्टी behavior, which makes them easier to justify and improve over time.
    The message leads वापस to the saved कार्ड, रिवॉर्ड, or वापसी visit

Who gets the most value from लॉयल्टी अभियान?

अभियान tools matter most once the व्यवसाय already has repeat-visit potential and wants लॉयल्टी to stay active between भेंटें instead of living only at checkout.

01

कैफे, bakeries, and neighborhood food businesses

These businesses can use slow-day promotions, रिवॉर्ड reminders, and seasonal offers to keep regulars coming वापस without turning लॉयल्टी into a discount-only habit.

02

Salons, spas, and appointment-driven services

Birthday offers, missed-visit reminders, and personal reactivation अभियान work especially well when the व्यवसाय wants a more premium वापसी-visit relationship.

03

डिलीवरी and takeaway brands building direct repeat traffic

कैंपेन help turn पहला-time or marketplace ग्राहक into people who सहेजें the वॉलेट कार्ड and come वापस directly for the अगला order.

वॉलेट push-style updates vs email अभियान

The two channels do different jobs. Push-style वॉलेट updates are stronger for त्वरित direct reminders tied to the saved कार्ड. Email is better when the व्यवसाय needs more space, richer context, or a broader promotional message. Many businesses eventually use both together.

01

किसके लिए बेहतर

वॉलेट push-style updates
Short reminders about रिवॉर्ड्स, वापसी भेंटें, nearby opportunities, or a timely offer tied to the वॉलेट कार्ड
Email अभियान
Longer promotions, richer explanations, menu updates, event अभियान, and offers that need more context
02

Message style

वॉलेट push-style updates
Fast, direct, and action-oriented
Email अभियान
More descriptive and flexible in format
03

What the व्यवसाय needs

वॉलेट push-style updates
A saved वॉलेट-कार्ड relationship and the right notification सेटअप
Email अभियान
An email address and a अभियान सेटअप that matches consent and list quality
04

Strongest combined use

वॉलेट push-style updates
Use push for the immediate nudge that gets the कार्ड reopened quickly
Email अभियान
Use email to add the extra detail, explanation, or follow-up around the same अभियान

कैंपेन FAQ

Can 7stamp सपोर्ट both वॉलेट push-style updates and email अभियान?

हाँ. Businesses can use वॉलेट push-style updates, email अभियान, or both depending on the अभियान goal, ग्राहक data, and how much explanation the message needs.

What is a win-वापस अभियान in a लॉयल्टी program?

A win-वापस अभियान targets ग्राहक who have not returned for a set period. The message can remind them about the saved कार्ड, offer a small gift, or show that a रिवॉर्ड path is still worth finishing.

Can birthday रिवॉर्ड्स be part of the same अभियान सेटअप?

हाँ. Birthday offers fit naturally into the same retention layer because they give the व्यवसाय a timely reason to send a रिमाइंडर, issue a voucher, or गाइड the ग्राहक वापस to the वॉलेट कार्ड.

What businesses benefit most from लॉयल्टी अभियान?

कैंपेन work best for businesses with repeat-visit behavior, such as cafes, bakeries, restaurants, salons, spas, takeaway brands, delivery businesses, and local retail that wants to reactivate past ग्राहक instead of paying only for new ones.

अगला step

Turn one saved वॉलेट कार्ड into a वापसी-visit channel

Once ग्राहक जुड़ें the लॉयल्टी program, अभियान help the व्यवसाय bring them वापस with reminders, birthday offers, and win-वापस messages instead of waiting passively for the अगला visit.