Tablet o nakaharap sa customer screen
Gamitin tablet o browser-based screen near checkout so mga customer maaari easily scan nang walang handing kanilang phone na staff.
Workflow feature
Self-Service Loyalty Kiosk para sa Digital Stamp Card
A self-service loyalty kiosk lets mga customer scan kanilang own wallet Stamp Card on tablet near checkout, mangolekta ng Stamp, at redeem reward kasama ang little o hindi staff involvement.
Kasama ang 7stamp, customer keeps loyalty Card sa Apple Wallet o Google Wallet at uses nakaharap sa customer tablet o browser screen na interact kasama ang programa. Iyan means negosyo maaari panatilihin queue moving nang walang giving up simple repeat-visit reward flow.
Huling na-update
Hardware at setup checklist
A kiosk setup ginagawa not kailangan na maging complicated. Start kasama ang clean nakaharap sa customer device, stable placement, at isa malinaw action para sa customer na complete.
Stable stand at visible placement
Place kiosk saan customer naturally pauses pagkatapos pagbabayad o bago pickup, at panatilihin screen easy na reach at see.
Reliable power at connection
Panatilihin device charged o plugged sa at make sure browser flow maaari stay available throughout service araw.
Simple on-screen instruction
Gamitin isa malinaw mensahe such as “Scan iyong Wallet Card here” so kiosk ginagawa not become second training task para sa staff.
Fallback assisted flow
Panatilihin simple staff-assisted option available para sa mga customer who kailangan help una time o kailan kiosk ay temporarily unavailable.
Paano kiosk flow gumagana para sa customer
A good kiosk experience feels natural at fast. The customer dapat unawain next step immediately, see Stamp progress clearly, at move on nang walang slowing line.
- Step 1 01
Sumali o buksan nai-i-save Card
A customer joins by QR code una time, pagkatapos nagbubukas pareho loyalty Card mula sa Apple Wallet o Google Wallet on future visits.
- Step 2 02
Scan at kiosk
The customer scans Wallet Card on tablet o nakaharap sa customer browser screen nang walang handing phone na staff.
- Step 3 03
Stamp progress updates
7stamp adds Stamp at nagpapakita updated progress so customer maaari immediately see movement toward reward.
- Step 4 04
Reward appears kailan layunin ay reached
Kung customer completes layunin, kiosk flow maaari reveal simple reward, Smart Voucher, o next reward action.
- Step 5 05
The customer leaves kasama ang Card still on phone
The pareho Wallet Card nananatili available para sa next visit, at 7stamp maaari mamaya suporta reminders, birthday reward, o repeat-visit mga campaign.
Best industries para sa loyalty kiosk
Self-service kiosk mode gumagana best saan speed matters, reward lohika ay simple, at negosyo wants mga customer na handle most ng loyalty interaction themselves.
Cafes at coffee shops
Ideal para sa fast-moving counters saan mga customer already wait briefly pagkatapos ordering at maaari scan nang walang staff slowing queue.
Bakeries at takeaway counters
Great para sa quick transactions at regular mga customer who maaari mangolekta ng Stamp habang team keeps serving next person.
Car washes
Kapaki-pakinabang saan mga customer maaari scan bago o pagkatapos service at negosyo wants visible replacement para sa paper wash Card.
Busy retail at express service points
Gumagana well kailan staff dapat stay focused on pagbabayad, pickup, at stock flow habang loyalty happens sa parallel.
Self-Service Kiosk vs Staff Scanner
Pareho mga workflow maaari trabaho kasama ang pareho digital na Stamp Card. The right choice depends on kung negosyo wants customer self-service o staff-led control at moment ng validation.
01
Who performs scan
- Self-Service Kiosk
- The customer scans kanilang own Wallet Card on tablet o browser screen
- Staff Scanner
- A staff member scans customer’s Wallet Card mula sa phone o tablet
02
Best service istilo
- Self-Service Kiosk
- High-traffic counters at self-service-friendly environments
- Staff Scanner
- Premium service, appointments, at staff-led customer interactions
03
Counter workload
- Self-Service Kiosk
- Reduces direct staff handling ng loyalty at busy times
- Staff Scanner
- Keeps loyalty inside service interaction, ngunit uses more staff attention
04
Customer guidance needed
- Self-Service Kiosk
- Needs malinaw screen prompt at intuitive placement
- Staff Scanner
- Needs less customer self-guidance dahil staff leads step
05
Speed sa queues
- Self-Service Kiosk
- Strong para sa fast repeat traffic kailan mga customer learn flow quickly
- Staff Scanner
- Better kailan service quality matters more kaysa pure queue speed
06
Best examples
- Self-Service Kiosk
- Cafes, bakeries, car washes, busy retail, takeaway counters
- Staff Scanner
- Salons, spas, restaurants, clinics, premium service mga negosyo
Kiosk FAQ
Ano ay self-service loyalty kiosk?
A self-service loyalty kiosk ay nakaharap sa customer tablet o browser-based station near checkout saan mga customer scan kanilang own wallet loyalty Card, mangolekta ng Stamp, at interact kasama ang reward kasama ang little o hindi staff involvement.
Ano mga negosyo get best results mula sa kiosk mode?
Kiosk mode gumagana best para sa cafes, bakeries, takeaway counters, car washes, busy retail, at other high-traffic mga negosyo saan loyalty dapat not slow down line.
Do I kailangan special tablet app na patakbuhin loyalty kiosk?
Hindi dedicated customer app ay required para sa loyalty Card itself. The customer uses Apple Wallet o Google Wallet, habang negosyo maaari present kiosk flow sa pamamagitan ng nakaharap sa customer device o browser-based setup.
Paano ay kiosk mode different mula sa Staff Scanner?
Sa kiosk mode, customer scans kanilang own Wallet Card on shared screen near checkout. Sa Staff Scanner mode, team member scans Card mula sa phone o tablet during service interaction.
Maaari mga customer receive at redeem reward sa pamamagitan ng kiosk mode?
Oo. Kiosk mode maaari maging used na ipakita updated Stamp progress at reveal next reward step, including simple reward o Smart Voucher flows depending on negosyo setup.
Next step
Start kasama ang isa kiosk, isa reward, at isa malinaw customer action
You do not kailangan complicated rollout na test kiosk loyalty. Begin kasama ang simple Wallet Card, place isa nakaharap sa customer device near checkout, at let regulars learn scan flow naturally.