Tablet or klientiem paredzēts screen
Use tablet or browser-based screen near checkout so customers can easily scan without handing their phone to staff.
Darbplūsma funkcija
Self-Service Loyalty Kiosk for Digitālās zīmogu kartes
A self-service loyalty kiosk lets customers scan their own wallet zīmogs karte on tablet near checkout, krājiet zīmogus, and redeem atlīdzības with little or no staff involvement.
With 7stamp, customer keeps lojalitātes karte in Apple Wallet vai Google Wallet and uses klientiem paredzēts tablet or browser screen to interact with programma. That means business can keep queue moving without giving up simple repeat-visit atlīdzība flow.
Pēdējoreiz atjaunināts
Hardware and iestatīšana checklist
A kiosk iestatīšana does not need to be complicated. Start with clean klientiem paredzēts device, stable placement, and one clear action for customer to complete.
Stable stand and visible placement
Place kiosk where customer naturally pauses after maksājums or before pickup, and keep screen easy to reach and see.
Reliable power and connection
Keep device charged or plugged in and make sure browser flow can stay available throughout service day.
Simple on-screen instruction
Use one clear message such as “Scan your maka karte here” so kiosk does not become second training task for staff.
Fallback assisted flow
Keep simple staff-assisted option available for customers who need help first time or when kiosk is temporarily unavailable.
How kiosk flow works for customer
A good kiosk experience feels natural and fast. The customer should izprast next step immediately, see zīmogs progress clearly, and move on without slowing line.
- Step 1 01
Pievienoties or open saglabāts karte
A customer joins by QR code first time, then opens same lojalitātes karte from Apple Wallet vai Google Wallet on future visits.
- Step 2 02
Scan at kiosk
The customer scans maka karte on tablet or klientiem paredzēts browser screen without handing phone to staff.
- Step 3 03
Zīmogs progress updates
7stamp adds zīmogs and shows updated progress so customer can immediately see movement toward atlīdzība.
- Step 4 04
Atlīdzība appears when goal is reached
If customer completes goal, kiosk flow can reveal simple atlīdzība, Smart Kupons, or next atlīdzība action.
- Step 5 05
The customer leaves with karte still on phone
The same maka karte stays available for next visit, and 7stamp can later atbalsts reminders, birthday atlīdzības, or repeat-visit kampaņas.
Best industries for loyalty kiosk
Self-service kiosk mode works best where speed matters, atlīdzība logic is simple, and business wants customers to handle most of loyalty interaction themselves.
Cafes and coffee shops
Ideal for fast-moving counters where customers already wait briefly after ordering and can scan without staff slowing queue.
Bakeries and takeaway counters
Great for quick transactions and regular customers who can krājiet zīmogus while team keeps serving next person.
Car washes
Noderīgs where customers can scan before or after service and business wants visible replacement for paper wash kartes.
Busy retail and express service points
Works well when staff should stay focused on maksājums, pickup, and stock flow while loyalty happens in parallel.
Self-Service Kiosk vs Staff Scanner
Both darbplūsmas can work with same digitālā zīmogu karte. The right choice depends on whether business wants customer self-service or staff-led control at moment of validācija.
01
Who performs scan
- Self-Service Kiosk
- The customer scans their own maka karte on tablet or browser screen
- Staff Scanner
- A staff member scans customer’s maka karte from phone or tablet
02
Best service style
- Self-Service Kiosk
- High-traffic counters and self-service-friendly environments
- Staff Scanner
- Premium service, appointments, and staff-led customer interactions
03
Counter workload
- Self-Service Kiosk
- Reduces direct staff handling of loyalty at busy times
- Staff Scanner
- Keeps loyalty inside service interaction, but uses more staff attention
04
Customer guidance needed
- Self-Service Kiosk
- Needs clear screen prompt and intuitive placement
- Staff Scanner
- Needs less customer self-guidance because staff leads step
05
Speed in queues
- Self-Service Kiosk
- Strong for fast repeat traffic when customers learn flow quickly
- Staff Scanner
- Better when service quality matters more than pure queue speed
06
Best examples
- Self-Service Kiosk
- Cafes, bakeries, car washes, busy retail, takeaway counters
- Staff Scanner
- Salons, spas, restaurants, clinics, premium service businesses
Kiosk FAQ
What is self-service loyalty kiosk?
A self-service loyalty kiosk is klientiem paredzēts tablet or browser-based station near checkout where customers scan their own wallet lojalitātes karte, krājiet zīmogus, and interact with atlīdzības with little or no staff involvement.
What businesses get best results from kiosk mode?
Kiosk mode works best for cafes, bakeries, takeaway counters, car washes, busy retail, and other high-traffic businesses where loyalty should not slow down line.
Do I need special tablet app to izmantot loyalty kiosk?
No dedicated customer app is required for lojalitātes karte itself. The customer uses Apple Wallet vai Google Wallet, while business can present kiosk flow through klientiem paredzēts device or browser-based iestatīšana.
How is kiosk mode different from Staff Scanner?
In kiosk mode, customer scans their own maka karte on shared screen near checkout. In Staff Scanner mode, team member scans karte from phone or tablet during service interaction.
Can customers receive and redeem atlīdzības through kiosk mode?
Yes. Kiosk mode can be used to show updated zīmogs progress and reveal next atlīdzība step, including simple atlīdzības or Smart Kupons flows depending on business iestatīšana.
Next step
Start with one kiosk, one atlīdzība, and one clear customer action
You do not need complicated rollout to test kiosk loyalty. Begin with simple maka karte, place one klientiem paredzēts device near checkout, and let regulars learn scan flow naturally.