Tablet or 고객-facing screen
Use a tablet or browser-based screen near checkout so 고객 can easily 스캔 without handing their phone to 직원.
워크플로 feature
Self-Service 로열티 Self-Service Self-Service Kiosk for 디지털 스탬프 카드
A self-service 로열티 kiosk lets 고객 스캔 their own 지갑 스탬프 카드 on a tablet near checkout, collect 스탬프, and redeem 보상 with little or no 직원 involvement.
With 7stamp, the 고객 keeps the 로열티 카드 in Apple 지갑 or Google 지갑 and uses a 고객-facing tablet or browser screen to interact with the program. That means the 비즈니스 can keep the queue moving without giving up a 간단한 repeat-visit 보상 flow.
마지막 업데이트
Hardware and 설정 checklist
A kiosk 설정 does not need to be complicated. 시작 with a clean 고객-facing device, a stable placement, and one 지우기 action for the 고객 to complete.
Stable stand and visible placement
Place the kiosk where the 고객 naturally pauses after 결제 or before pickup, and keep the screen easy to reach and see.
Reliable power and connection
Keep the device charged or plugged in and make sure the browser flow can stay available throughout the service day.
간단한 on-screen instruction
Use one 지우기 message such as “스캔 your 지갑 카드 here” so the kiosk does not become a second training task for 직원.
Fallback assisted flow
Keep a 간단한 직원-assisted option available for 고객 who need help the 첫 번째 time or when the kiosk is temporarily unavailable.
How the kiosk flow works for the 고객
A good kiosk experience feels natural and fast. The 고객 should 이해 the 다음 step immediately, see 스탬프 progress clearly, and move on without slowing the line.
- 1단계 01
참여 or 열기 the saved 카드
A 고객 joins by QR code the 첫 번째 time, then opens the same 로열티 카드 from Apple 지갑 or Google 지갑 on future 방문.
- 2단계 02
스캔 at the kiosk
The 고객 scans the 지갑 카드 on the tablet or 고객-facing browser screen without handing the phone to 직원.
- 3단계 03
스탬프 progress updates
7stamp adds the 스탬프 and shows 업데이트됨 progress so the 고객 can immediately see movement toward the 보상.
- 4단계 04
보상 appears when the goal is reached
If the 고객 completes the goal, the kiosk flow can reveal a 간단한 보상, a Smart Voucher, or the 다음 보상 action.
- Step 5 05
The 고객 leaves with the 카드 still on the phone
The same 지갑 카드 stays available for the 다음 visit, and 7stamp can later 지원 reminders, birthday 보상, or repeat-visit 캠페인.
Best industries for a 로열티 kiosk
Self-service kiosk mode works best where speed matters, the 보상 logic is 간단한, and the 비즈니스 wants 고객 to handle most of the 로열티 interaction themselves.
카페와 커피숍
Ideal for fast-moving counters where 고객 already wait briefly after ordering and can 스캔 without 직원 slowing the queue.
Bakeries and takeaway counters
Great for 빠른 transactions and regular 고객 who can collect 스탬프 while the team keeps serving the 다음 person.
Car washes
Useful where 고객 can 스캔 before or after service and the 비즈니스 wants a visible replacement for paper wash 카드.
Busy retail and express service points
Works well when the 직원 should stay focused on 결제, pickup, and stock flow while 로열티 happens in parallel.
Self-Service Self-Service Self-Service Kiosk vs 직원 직원 스캔ner
Both 워크플로 can work with the same 디지털 스탬프 카드. The right choice depends on whether the 비즈니스 wants 고객 self-service or 직원-led control at the moment of validation.
01
Who performs the 스캔
- Self-Service Self-Service Self-Service Kiosk
- The 고객 scans their own 지갑 카드 on a tablet or browser screen
- 직원 직원 스캔ner
- A 직원 member scans the 고객’s 지갑 카드 from a phone or tablet
02
Best service style
- Self-Service Self-Service Self-Service Kiosk
- High-traffic counters and self-service-friendly environments
- 직원 직원 스캔ner
- Premium service, appointments, and 직원-led 고객 interactions
03
Counter workload
- Self-Service Self-Service Self-Service Kiosk
- Reduces direct 직원 handling of 로열티 at busy times
- 직원 직원 스캔ner
- Keeps 로열티 inside the service interaction, but uses more 직원 attention
04
고객 guidance needed
- Self-Service Self-Service Self-Service Kiosk
- 필요s a 지우기 screen prompt and intuitive placement
- 직원 직원 스캔ner
- 필요s less 고객 self-guidance because 직원 leads the step
05
Speed in queues
- Self-Service Self-Service Self-Service Kiosk
- Strong for fast repeat traffic when 고객 learn the flow quickly
- 직원 직원 스캔ner
- Better when service quality matters more than pure queue speed
06
Best examples
- Self-Service Self-Service Self-Service Kiosk
- 카페, bakeries, car washes, busy retail, takeaway counters
- 직원 직원 스캔ner
- Salons, spas, restaurants, clinics, premium service businesses
Self-Service Self-Service Kiosk FAQ
What is a self-service 로열티 kiosk?
A self-service 로열티 kiosk is a 고객-facing tablet or browser-based station near checkout where 고객 스캔 their own 지갑 로열티 카드, collect 스탬프, and interact with 보상 with little or no 직원 involvement.
What businesses get the best results from kiosk mode?
Self-Service Self-Service Kiosk mode works best for cafes, bakeries, takeaway counters, car washes, busy retail, and other high-traffic businesses where 로열티 should not slow down the line.
Do I need a special tablet 앱 to run a 로열티 kiosk?
아니요 dedicated 고객 앱 is required for the 로열티 카드 itself. The 고객 uses Apple 지갑 or Google 지갑, while the 비즈니스 can present the kiosk flow through a 고객-facing device or browser-based 설정.
How is kiosk mode different from 직원 직원 스캔ner?
In kiosk mode, the 고객 scans their own 지갑 카드 on a shared screen near checkout. In 직원 직원 스캔ner mode, a team member scans the 카드 from a phone or tablet during the service interaction.
Can 고객 receive and redeem 보상 through kiosk mode?
지원. Self-Service Self-Service Kiosk mode can be used to show 업데이트됨 스탬프 progress and reveal the 다음 보상 step, including 간단한 보상 or Smart Voucher flows depending on the 비즈니스 설정.
다음 step
시작 with one kiosk, one 보상, and one 지우기 고객 action
You do not need a complicated rollout to test kiosk 로열티. Begin with a 간단한 지갑 카드, place one 고객-facing device near checkout, and let regulars learn the 스캔 flow naturally.