Tablet or 顧客-facing screen
Use a tablet or browser-based screen near checkout so 顧客 can easily スキャン without handing their phone to スタッフ.
ワークフロー feature
Self-Service ロイヤルティ Self-Service Self-Service Kiosk for デジタルStampカード
A self-service ロイヤルティ kiosk lets 顧客 スキャン their own Wallet Stamp カード on a tablet near checkout, collect Stamp, and redeem 特典 with little or no スタッフ involvement.
With 7stamp, the 顧客 keeps the ロイヤルティ カード in Apple Wallet or Google Wallet and uses a 顧客-facing tablet or browser screen to interact with the program. That means the ビジネス can keep the queue moving without giving up a シンプル repeat-visit 特典 flow.
最終更新
Hardware and 設定 checklist
A kiosk 設定 does not need to be complicated. 始める with a clean 顧客-facing device, a stable placement, and one クリア action for the 顧客 to complete.
Stable stand and visible placement
Place the kiosk where the 顧客 naturally pauses after 支払い or before pickup, and keep the screen easy to reach and see.
Reliable power and connection
Keep the device charged or plugged in and make sure the browser flow can stay available throughout the service day.
シンプル on-screen instruction
Use one クリア message such as “スキャン your Wallet カード here” so the kiosk does not become a second training task for スタッフ.
Fallback assisted flow
Keep a シンプル スタッフ-assisted option available for 顧客 who need help the 最初 time or when the kiosk is temporarily unavailable.
How the kiosk flow works for the 顧客
A good kiosk experience feels natural and fast. The 顧客 should 理解する the 次 step immediately, see Stamp progress clearly, and move on without slowing the line.
- ステップ 1 01
参加 or 開く the saved カード
A 顧客 joins by QR code the 最初 time, then opens the same ロイヤルティ カード from Apple Wallet or Google Wallet on future 訪問.
- ステップ 2 02
スキャン at the kiosk
The 顧客 scans the Wallet カード on the tablet or 顧客-facing browser screen without handing the phone to スタッフ.
- ステップ 3 03
Stamp progress updates
7stamp adds the Stamp and shows 更新済み progress so the 顧客 can immediately see movement toward the 特典.
- ステップ 4 04
特典 appears when the goal is reached
If the 顧客 completes the goal, the kiosk flow can reveal a シンプル 特典, a Smart Voucher, or the 次 特典 action.
- Step 5 05
The 顧客 leaves with the カード still on the phone
The same Wallet カード stays available for the 次 visit, and 7stamp can later サポート reminders, birthday 特典, or repeat-visit キャンペーン.
Best industries for a ロイヤルティ kiosk
Self-service kiosk mode works best where speed matters, the 特典 logic is シンプル, and the ビジネス wants 顧客 to handle most of the ロイヤルティ interaction themselves.
カフェ・コーヒーショップ
Ideal for fast-moving counters where 顧客 already wait briefly after ordering and can スキャン without スタッフ slowing the queue.
Bakeries and takeaway counters
Great for すばやい transactions and regular 顧客 who can collect Stamp while the team keeps serving the 次 person.
Car washes
Useful where 顧客 can スキャン before or after service and the ビジネス wants a visible replacement for paper wash カード.
Busy retail and express service points
Works well when the スタッフ should stay focused on 支払い, pickup, and stock flow while ロイヤルティ happens in parallel.
Self-Service Self-Service Self-Service Kiosk vs スタッフ スタッフ スキャンner
Both ワークフロー can work with the same デジタル Stamp カード. The right choice depends on whether the ビジネス wants 顧客 self-service or スタッフ-led control at the moment of validation.
01
Who performs the スキャン
- Self-Service Self-Service Self-Service Kiosk
- The 顧客 scans their own Wallet カード on a tablet or browser screen
- スタッフ スタッフ スキャンner
- A スタッフ member scans the 顧客’s Wallet カード from a phone or tablet
02
Best service style
- Self-Service Self-Service Self-Service Kiosk
- High-traffic counters and self-service-friendly environments
- スタッフ スタッフ スキャンner
- Premium service, appointments, and スタッフ-led 顧客 interactions
03
Counter workload
- Self-Service Self-Service Self-Service Kiosk
- Reduces direct スタッフ handling of ロイヤルティ at busy times
- スタッフ スタッフ スキャンner
- Keeps ロイヤルティ inside the service interaction, but uses more スタッフ attention
04
顧客 guidance needed
- Self-Service Self-Service Self-Service Kiosk
- ニーズs a クリア screen prompt and intuitive placement
- スタッフ スタッフ スキャンner
- ニーズs less 顧客 self-guidance because スタッフ leads the step
05
Speed in queues
- Self-Service Self-Service Self-Service Kiosk
- Strong for fast repeat traffic when 顧客 learn the flow quickly
- スタッフ スタッフ スキャンner
- Better when service quality matters more than pure queue speed
06
Best examples
- Self-Service Self-Service Self-Service Kiosk
- カフェ, bakeries, car washes, busy retail, takeaway counters
- スタッフ スタッフ スキャンner
- Salons, spas, restaurants, clinics, premium service businesses
Self-Service Self-Service Kiosk FAQ
What is a self-service ロイヤルティ kiosk?
A self-service ロイヤルティ kiosk is a 顧客-facing tablet or browser-based station near checkout where 顧客 スキャン their own Wallet ロイヤルティ カード, collect Stamp, and interact with 特典 with little or no スタッフ involvement.
What businesses get the best results from kiosk mode?
Self-Service Self-Service Kiosk mode works best for cafes, bakeries, takeaway counters, car washes, busy retail, and other high-traffic businesses where ロイヤルティ should not slow down the line.
Do I need a special tablet App to run a ロイヤルティ kiosk?
不要 dedicated 顧客 App is required for the ロイヤルティ カード itself. The 顧客 uses Apple Wallet or Google Wallet, while the ビジネス can present the kiosk flow through a 顧客-facing device or browser-based 設定.
How is kiosk mode different from スタッフ スタッフ スキャンner?
In kiosk mode, the 顧客 scans their own Wallet カード on a shared screen near checkout. In スタッフ スタッフ スキャンner mode, a team member scans the カード from a phone or tablet during the service interaction.
Can 顧客 receive and redeem 特典 through kiosk mode?
対応. Self-Service Self-Service Kiosk mode can be used to show 更新済み Stamp progress and reveal the 次 特典 step, including シンプル 特典 or Smart Voucher flows depending on the ビジネス 設定.
次へ step
始める with one kiosk, one 特典, and one クリア 顧客 action
You do not need a complicated rollout to test kiosk ロイヤルティ. Begin with a シンプル Wallet カード, place one 顧客-facing device near checkout, and let regulars learn the スキャン flow naturally.