Tablet or клиентке көрінетін экран
Use a tablet or browser-based экран near checkout so клиенттер can easily сканерлеу without handing their phone to staff.
Workflow feature
Self-Service Loyalty Киоск for Цифрлық штамп карталары
A self-service loyalty kiosk lets клиенттер сканерлеу their own wallet stamp card on a tablet near checkout, collect stamps, and redeem сыйлықтар with little or no staff involvement.
With 7stamp, the клиент keeps the loyalty картасы in Apple Wallet or Google Wallet and uses a клиентке көрінетін tablet or browser экран to interact with the program. That means the бизнес can keep the queue moving without giving up a simple repeat-сапар сыйлық flow.
Соңғы жаңарту
Hardware and баптау checklist
A kiosk баптау does not need to be complicated. Бастау with a clean клиентке көрінетін device, a stable placement, and one тазарту action for the клиент to complete.
Stable stand and visible placement
Place the kiosk where the клиент naturally pauses after төлем or before pickup, and keep the экран easy to reach and see.
Reliable power and connection
Keep the device charged or plugged in and make sure the browser flow can stay available throughout the service day.
Simple on-экран instruction
Use one тазарту message such as “Сканерлеу your wallet картасы here” so the kiosk does not become a second training task for staff.
Fallback assisted flow
Keep a simple staff-assisted option available for клиенттер who need help the first time or when the kiosk is temporarily unavailable.
How the kiosk flow works for the клиент
A good kiosk experience feels natural and fast. The клиент should түсіну the келесі step immediately, see stamp progress clearly, and move on without slowing the line.
- 1-қадам 01
Join or ашу the saved card
A клиент joins by QR code the first time, then opens the same loyalty картасы from Apple Wallet or Google Wallet on future сапарлар.
- 2-қадам 02
Сканерлеу at the kiosk
The клиент scans the wallet картасы on the tablet or клиентке көрінетін browser экран without handing the phone to staff.
- 3-қадам 03
Stamp progress updates
7stamp adds the stamp and shows жаңартылған progress so the клиент can immediately see movement toward the сыйлық.
- 4-қадам 04
Сыйлық appears when the goal is reached
If the клиент completes the goal, the kiosk flow can reveal a simple сыйлық, a Smart Voucher, or the келесі сыйлық action.
- Step 5 05
The клиент leaves with the card still on the phone
The same wallet картасы stays available for the келесі сапар, and 7stamp can later қолдау еске салғыштар, birthday сыйлықтар, or repeat-сапар науқандар.
Best industries for a loyalty kiosk
Self-service kiosk mode works best where speed matters, the сыйлық logic is simple, and the бизнес wants клиенттер to handle most of the loyalty interaction themselves.
Кафелер мен кофеханалар
Ideal for fast-moving counters where клиенттер already wait briefly after ordering and can сканерлеу without staff slowing the queue.
Bakeries and takeaway counters
Great for жылдам transactions and regular клиенттер who can collect stamps while the team keeps serving the келесі person.
Car washes
Useful where клиенттер can сканерлеу before or after service and the бизнес wants a visible replacement for paper wash cards.
Busy retail and express service points
Works well when the staff should stay focused on төлем, pickup, and stock flow while loyalty happens in parallel.
Self-Service Киоск vs Қызметкерлер Сканер
Both workflow-лар can work with the same цифрлық штамп картасы. The right choice depends on whether the бизнес wants клиент self-service or staff-led control at the moment of validation.
01
Who performs the сканерлеу
- Self-Service Киоск
- The клиент scans their own wallet картасы on a tablet or browser экран
- Қызметкерлер Сканер
- A staff member scans the клиент’s wallet картасы from a phone or tablet
02
Best service style
- Self-Service Киоск
- High-traffic counters and self-service-friendly environments
- Қызметкерлер Сканер
- Premium service, appointments, and staff-led клиент interactions
03
Counter workload
- Self-Service Киоск
- Reduces direct staff handling of loyalty at busy times
- Қызметкерлер Сканер
- Keeps loyalty inside the service interaction, but uses more staff attention
04
Клиент guidance needed
- Self-Service Киоск
- Қажет нәрсеs a тазарту экран prompt and intuitive placement
- Қызметкерлер Сканер
- Қажет нәрсеs less клиент self-guidance because staff leads the step
05
Speed in queues
- Self-Service Киоск
- Strong for fast repeat traffic when клиенттер learn the flow quickly
- Қызметкерлер Сканер
- Better when service quality matters more than pure queue speed
06
Best examples
- Self-Service Киоск
- Кафелер, bakeries, car washes, busy retail, takeaway counters
- Қызметкерлер Сканер
- Salons, spas, restaurants, clinics, premium service бизнес
Киоск FAQ
What is a self-service loyalty kiosk?
A self-service loyalty kiosk is a клиентке көрінетін tablet or browser-based station near checkout where клиенттер сканерлеу their own wallet loyalty картасы, collect stamps, and interact with сыйлықтар with little or no staff involvement.
What бизнес get the best results from kiosk mode?
Киоск mode works best for cafes, bakeries, takeaway counters, car washes, busy retail, and other high-traffic бизнес where loyalty should not slow down the line.
Do I need a special tablet қолданба to run a loyalty kiosk?
Жоқ dedicated клиент қолданба is required for the loyalty картасы itself. The клиент uses Apple Wallet or Google Wallet, while the бизнес can present the kiosk flow through a клиентке көрінетін device or browser-based баптау.
How is kiosk mode different from Қызметкерлер Сканер?
In kiosk mode, the клиент scans their own wallet картасы on a shared экран near checkout. In Қызметкерлер Сканер mode, a team member scans the card from a phone or tablet during the service interaction.
Can клиенттер receive and redeem сыйлықтар through kiosk mode?
Иә. Киоск mode can be used to show жаңартылған stamp progress and reveal the келесі сыйлық step, including simple сыйлықтар or Smart Voucher flows depending on the бизнес баптау.
Келесі step
Бастау with one kiosk, one сыйлық, and one тазарту клиент action
You do not need a complicated rollout to test kiosk loyalty. Begin with a simple wallet картасы, place one клиентке көрінетін device near checkout, and let regulars learn the сканерлеу flow naturally.