Tablet or 客户-facing screen
Use a tablet or browser-based screen near checkout so 客户 can easily 扫描 without handing their phone to 员工.
工作流 feature
Self-Service 忠诚度 Self-Service Self-Service Kiosk for 数字印章卡
A self-service 忠诚度 kiosk lets 客户 扫描 their own 钱包 印章 卡 on a tablet near checkout, collect 印章, and redeem 奖励 with little or no 员工 involvement.
With 7stamp, the 客户 keeps the 忠诚度 卡 in Apple Wallet or Google Wallet and uses a 客户-facing tablet or browser screen to interact with the program. That means the 业务 can keep the queue moving without giving up a 简单 repeat-visit 奖励 flow.
最后更新
Hardware and 设置 checklist
A kiosk 设置 does not need to be complicated. 开始 with a clean 客户-facing device, a stable placement, and one 清除 action for the 客户 to complete.
Stable stand and visible placement
Place the kiosk where the 客户 naturally pauses after 支付 or before pickup, and keep the screen easy to reach and see.
Reliable power and connection
Keep the device charged or plugged in and make sure the browser flow can stay available throughout the service day.
简单 on-screen instruction
Use one 清除 message such as “扫描 your 钱包 卡 here” so the kiosk does not become a second training task for 员工.
Fallback assisted flow
Keep a 简单 员工-assisted option available for 客户 who need help the 第一 time or when the kiosk is temporarily unavailable.
How the kiosk flow works for the 客户
A good kiosk experience feels natural and fast. The 客户 should 了解 the 下一步 step immediately, see 印章 progress clearly, and move on without slowing the line.
- 第 1 步 01
加入 or 打开 the saved 卡
A 客户 joins by QR code the 第一 time, then opens the same 忠诚度 卡 from Apple Wallet or Google Wallet on future 访问.
- 第 2 步 02
扫描 at the kiosk
The 客户 scans the 钱包 卡 on the tablet or 客户-facing browser screen without handing the phone to 员工.
- 第 3 步 03
印章 progress updates
7stamp adds the 印章 and shows 已更新 progress so the 客户 can immediately see movement toward the 奖励.
- 第 4 步 04
奖励 appears when the goal is reached
If the 客户 completes the goal, the kiosk flow can reveal a 简单 奖励, a Smart Voucher, or the 下一步 奖励 action.
- Step 5 05
The 客户 leaves with the 卡 still on the phone
The same 钱包 卡 stays available for the 下一步 visit, and 7stamp can later 支持 reminders, birthday 奖励, or repeat-visit 活动.
Best industries for a 忠诚度 kiosk
Self-service kiosk mode works best where speed matters, the 奖励 logic is 简单, and the 业务 wants 客户 to handle most of the 忠诚度 interaction themselves.
咖啡馆与咖啡店
Ideal for fast-moving counters where 客户 already wait briefly after ordering and can 扫描 without 员工 slowing the queue.
Bakeries and takeaway counters
Great for 快速 transactions and regular 客户 who can collect 印章 while the team keeps serving the 下一步 person.
Car washes
Useful where 客户 can 扫描 before or after service and the 业务 wants a visible replacement for paper wash 卡片.
Busy retail and express service points
Works well when the 员工 should stay focused on 支付, pickup, and stock flow while 忠诚度 happens in parallel.
Self-Service Self-Service Self-Service Kiosk vs 员工 员工 扫描ner
Both 工作流 can work with the same 数字 印章 卡. The right choice depends on whether the 业务 wants 客户 self-service or 员工-led control at the moment of validation.
01
Who performs the 扫描
- Self-Service Self-Service Self-Service Kiosk
- The 客户 scans their own 钱包 卡 on a tablet or browser screen
- 员工 员工 扫描ner
- A 员工 member scans the 客户’s 钱包 卡 from a phone or tablet
02
Best service style
- Self-Service Self-Service Self-Service Kiosk
- High-traffic counters and self-service-friendly environments
- 员工 员工 扫描ner
- Premium service, appointments, and 员工-led 客户 interactions
03
Counter workload
- Self-Service Self-Service Self-Service Kiosk
- Reduces direct 员工 handling of 忠诚度 at busy times
- 员工 员工 扫描ner
- Keeps 忠诚度 inside the service interaction, but uses more 员工 attention
04
客户 guidance needed
- Self-Service Self-Service Self-Service Kiosk
- 需求s a 清除 screen prompt and intuitive placement
- 员工 员工 扫描ner
- 需求s less 客户 self-guidance because 员工 leads the step
05
Speed in queues
- Self-Service Self-Service Self-Service Kiosk
- Strong for fast repeat traffic when 客户 learn the flow quickly
- 员工 员工 扫描ner
- Better when service quality matters more than pure queue speed
06
Best examples
- Self-Service Self-Service Self-Service Kiosk
- 咖啡馆, bakeries, car washes, busy retail, takeaway counters
- 员工 员工 扫描ner
- Salons, spas, restaurants, clinics, premium service businesses
Self-Service Self-Service Kiosk FAQ
What is a self-service 忠诚度 kiosk?
A self-service 忠诚度 kiosk is a 客户-facing tablet or browser-based station near checkout where 客户 扫描 their own 钱包 忠诚度 卡, collect 印章, and interact with 奖励 with little or no 员工 involvement.
What businesses get the best results from kiosk mode?
Self-Service Self-Service Kiosk mode works best for cafes, bakeries, takeaway counters, car washes, busy retail, and other high-traffic businesses where 忠诚度 should not slow down the line.
Do I need a special tablet App to run a 忠诚度 kiosk?
否 dedicated 客户 App is required for the 忠诚度 卡 itself. The 客户 uses Apple Wallet or Google Wallet, while the 业务 can present the kiosk flow through a 客户-facing device or browser-based 设置.
How is kiosk mode different from 员工 员工 扫描ner?
In kiosk mode, the 客户 scans their own 钱包 卡 on a shared screen near checkout. In 员工 员工 扫描ner mode, a team member scans the 卡 from a phone or tablet during the service interaction.
Can 客户 receive and redeem 奖励 through kiosk mode?
支持. Self-Service Self-Service Kiosk mode can be used to show 已更新 印章 progress and reveal the 下一步 奖励 step, including 简单 奖励 or Smart Voucher flows depending on the 业务 设置.
下一页 step
开始 with one kiosk, one 奖励, and one 清除 客户 action
You do not need a complicated rollout to test kiosk 忠诚度. Begin with a 简单 钱包 卡, place one 客户-facing device near checkout, and let regulars learn the 扫描 flow naturally.