Patakaran sa Refund

Our order process ay conducted by our online reseller Paddle.com. Paddle.com ay Merchant ng Record para sa lahat our orders. Paddle pinamamahalaan lahat customer service inquiries at bumabalik regarding mga pagbabayad. Kailan you purchase subscription, you ipasok papasok sa contract kasama ang Paddle, at iyong pagbabayad ay subject na Paddle’s Mga tuntunin at Conditions at Patakaran sa Privacy.

Kung you ay consumer based sa European Union o United Kingdom, you may legal right na “cooling-off” period. You may cancel iyong subscription within 14 mga araw mula sa date ng purchase nang walang giving any reason.

• Service Performance: By starting na gamitin our Service (e.g., creating digital loyalty Card, issuing Stamp, o downloading Scanner App) during 14-araw period, you acknowledge iyan you ay requesting immediate performance ng service.
• Pro-rata Refunds: Kung you exercise iyong right na withdraw pagkatapos you may started using Service, we (via Paddle) may deduct amount proportionate na service provided until time you communicated iyong withdrawal.

Outside ng statutory 14-araw withdrawal period para sa EU/UK consumers, lahat fees paid para sa Service ay generally non-refundable.

However, we may consider refund requests sa following exceptional circumstances:

• Technical Issues: Kung you experience technical problems kasama ang Service iyan we ay unable na resolve within reasonable timeframe (usually 7 negosyo mga araw).
• Billing Errors: Kung you were charged incorrectly due na technical error on our part o Paddle’s part.

You may cancel iyong subscription at any time sa pamamagitan ng iyong account settings o by contacting Paddle suporta.

• Cancellation stops future billing.
• You ay continue na may access na Service until end ng iyong current billing period.
• Hindi partial refunds ay provided para sa remaining mga araw ng subscription buwan o taon pagkatapos cancellation.

Na request refund, please sundin mga ito steps:

1. Contact Paddle Suporta: Visit https://paddle.net o gamitin contact information provided sa iyong purchase receipt.
2. Contact Us: You maaari also notify us at info@7stamp.com . Please include iyong account email address at reason para sa refund request.

Kung refund ay approved, ito ay maging processed using original pagbabayad method. Depending on iyong bank, ito may take 5–10 negosyo mga araw para sa funds na appear sa iyong account.

We reserve right na refuse refund requests kung we detect signs ng fraud, account abuse, o pattern ng repeated refund requests para sa pareho account.