Workflow
Customer Feedback runs inside the existing 7stamp Scanner: Terminal Mode after a payment, and the Self-Service Kiosk as a dedicated feedback station.
Customer Feedback runs inside the existing 7stamp Scanner — the same app you already use for stamping. One APK, not a second app. An acquirer or reseller installs one package across a fleet, maintains one version, and answers for one app in certification and support.
On a payment terminal (Terminal Mode)
After the payment, the Customer Feedback page opens on the terminal screen (a QR the customer scans, or directly on the terminal). Nothing new is installed, and the loyalty stamp flow is unchanged. Card-linked loyalty via PAR — never the PAN — is an advanced integration available on request, and feedback collection does not require it.
On a Self-Service Kiosk
Self-Service Kiosk is a mode of the same Scanner app on your own tablet. It works two ways:
- Alongside self-scanning — the customer scans their card, then rates the visit.
- As a dedicated feedback station — a tablet on the table with no card and no stamp, only the question about the visit.
Because staff logins are counted by login, not by device, ten tablets on one staff login are one Staff Seat — a tablet station costs the same as a paper table tent.
In the chat-bot
The bot’s Leave a review button and the automatic prompt after an operation open the same Customer Feedback page. In the bot the customer picks the location before submitting.
Get the Scanner
Google Play, the App Store, or the direct APK — the same app for Staff Scanner, Self-Service Kiosk, Autopilot and Terminal Mode. Install once per fleet.